The insurance is valid 24 hours a day, 7 days a week, throughout Europe. Your Lease a Bike is therefore insured against damage and theft abroad.
In the event of damage occurring abroad and you are not able to go to an affiliated dealer in the near future, you must submit information and any supporting documents by e-mail to support@leaseabike.se.
Theft:
If your bike is stolen abroad, you must report it in the country where it was stolen and have the frame number noted on the police report. When you return to Sweden, go to a Lease a Bike connected dealer that will report the case to us.
Damage:
If you get damage to your bike while abroad, you must report it to a Lease a Bike connected dealer when you return. Unfortunately, it is not possible to claim repairs made abroad on your service and maintenance package.