Have you experienced a flat tire, technical issue, theft, accident, or breakdown while using your benefit bike? Through the free mobility guarantee included in your lease agreement, you can apply for reimbursement of your expenses. At Lease a Bike, we will help forward your claim to our insurance partner for payment.
What you need to do:
Send an email to support@leaseabike.se and provide the following information:
- Receipt: A digital receipt showing the cost of the transportation or rental bike.
- Personal information: Your full name.
- Payment details: Your bank account number, including the clearing number.
- Agreement number: Your agreement number, which you can find in the portal under Agreements.
What happens after you submit your claim?
- We review your information and forward the claim to our insurance partner.
- As soon as our insurance partner approves the application, the reimbursement is paid directly into your specified bank account.
All insurance terms and claim instructions are available in our portal under Info Center in the side menu.