How exciting that the customer wants to lease their new bike through us at Lease a Bike! Here’s how you can best help the customer depending on the situation:
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If the customer’s employer is connected to our service:
- Start the order right away by asking for the customer’s order code, then log in to our portal and go to Agreements > Create agreement to create a new order.
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If the customer’s employer is not yet connected:
- Encourage the customer to talk to their employer and ask them to register their interest on our website through our contact form.
- Feel free to give the customer one of our brochures or refer them directly to our website so they can take more information home with them. If you run out of brochures in the store, just email us at support@leaseabike.se and we’ll quickly send you more!
- The customer is also very welcome to contact us at Lease a Bike, and we can contact their employer directly.
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If the customer is self-employed:
- The customer can easily register their company directly on our website by clicking Register.
Does the customer have any additional questions about how it works? Feel free to refer them directly to our website, or to our customer service at support@leaseabike.se or by phone at +46 10-516 47 44, and we’ll help them further!