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Helpcenter
Dealer

Dealer

Questions about bike leasing for dealers? Here you will find information on how the service works for you as a dealer.

Registration

Are there registration or other hidden costs with Lease a Bike?

Portalen

How do I log in to the portal?
How does the delivery of the bike work?
When can the bike be delivered?
How do I invoice for the bike and then get paid?
Why can't I find the bike brand when I create an offer?
How do you ensure the protection of personal data?

Customers

What should I do if a customer in the shop wants a Lease a Bike?
Do I also need to add the customer to my own customer system?
Can the customer lease accessories with the bike?
Is the customer bound to a maximum amount for the bike?
Does the employee have to lease a lock?

Damage and theft

What happens if my customer's bike breaks during use?
How do I report a damage or register a service?
What is needed for the employee to meet the insurance conditions in the event of theft?

Lease a Bike Sweden

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