For full compensation to be provided in the event of theft or damage, the user must take care of their benefit bike and comply with the applicable lock and battery requirements.
Bicycle lock requirements
The benefit bike must always be locked with an SSF-approved lock. Which types of locks are permitted depends on the value of the bicycle:
| Value of the bicycle | Approved types of locks |
| Under SEK 40,000 | SSF-approved lock (folding lock, chain lock, or U-lock), or frame lock combined with an SSF-approved plug-in chain (at least 6 mm thick). |
| Over SEK 40,000 | Only an SSF-approved folding lock, chain lock, or U-lock. (A frame lock combined with a plug-in chain is not sufficient). |
Leasing a lock: An approved bicycle lock must be leased together with the benefit bike as standard.
Own lock: If the user already has an SSF-approved bicycle lock in good and secure condition, proof of purchase for the lock must be provided before the lease agreement is activated for the insurance to apply in the event of theft.
Handling of an e-bike battery
If the benefit bike is an e-bike with a removable battery, the battery must be taken with you when the bicycle is parked.
Permitted storage: The battery may only be left in a private, locked space (not in a shared storage room).
Exception for integrated batteries: Integrated batteries do not need to be removed when parking. A battery is classified as integrated if tools or an external object are required to remove it (e.g., if the motor or crankset must be removed, or if the battery compartment is located on the underside of the frame's down tube and is secured with a tool requirement)
All insurance terms and claims instructions are available in our portal under Info Center in the side menu.