Yes, if your company bike is at a repair shop due to an insured event, you are entitled to a replacement bike through your mobility guarantee.
This is a free supplementary insurance that protects you as a lessee or user against breakdowns and guarantees mobility for both private use and business use throughout Europe. *
Insured events that entitle you to a rental bike
The mobility guarantee and the right to reimbursement for a rental bike apply when your company bike (including leased accessories and an SSF-approved bike lock) is affected by any of the following:
Theft: Theft, robbery, and burglary.
Accident: Damage caused by an accident.
Damage from falls, tipping over, and punctures: Unexpected damage to the tires or frame.
Defect or malfunction: A technical fault or breakdown that prevents continued cycling.
Terms and reimbursement for a rental bike
Maximum reimbursement per day: Reimbursement amounts to a maximum of SEK 200 per day.
Maximum total reimbursement: Reimbursement amounts to a maximum total of SEK 1,000 per claim (corresponding to a rental period of up to 5 days).
No deductible: You do not pay a deductible when receiving reimbursement through the mobility guarantee.
How to apply for reimbursement for your expenses
If you have incurred expenses for a rental bike in the event of an insured incident, you can easily apply for reimbursement by emailing support@leaseabike.se. We will forward the case to our insurance partner for processing, followed by direct payment to your account.
Attach the following to your email:
Receipt: A digital receipt showing the cost of the rental bike.
Personal information: Your full name.
Description of the incident: A brief explanation of what happened.
Payment details: Bank account number, including clearing number.
Contract number: Your contract number (found under Contracts in the portal).
* The insurance does not cover damage caused intentionally, traffic violations, bad weather, a discharged battery, or inadequate maintenance. You can find the full terms under Infocenter in the portal.